Support

We read every message. Write to jpottstudios@gmail.com.

Please include

• Your support ID (looks like TT-AB12-CD34). You find it on your captain card in the game.
• Your phone model and what happened.

Common questions

My game is on a new phone

Sign in with the same Google (Android) or Apple (iPhone) account you used before, in Settings. Your online copy comes back.

A purchase is missing

Open the shop and tap Restore purchases. Purchases are handled by Google Play or the App Store, so you can also check your store account.

Stop the Captain's Club subscription

Cancel it in your store account settings. We cannot cancel it for you.

Delete my account

See Delete my account.

Privacy

See our Privacy Policy. The game is for ages 13 and up.